Returns & Exchanges

At The Wooden Bed Company, we want you to love your handcrafted furniture; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned products must be in their original condition and packaging to ensure a smooth processing experience.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Item

  Carefully disassemble your wooden bed frame and pack it securely in its original protective packaging to prevent damage during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, we will coordinate with our specialized furniture couriers to schedule a convenient collection time from your home.

• 4.
  Inspection and Refund

  After our workshop team inspects the returned piece for quality assurance, we will issue a refund to your original payment method within 7-10 business days.